Eligibility for Returns
- Items must be returned within 7 days from the date of delivery.
- Your order will be exchanged and the replacement delivered within 7 days.
Exchange Policy
We allow exchanges for different sizes or colors of the same product (subject to stock availability). If the desired product is not available, our team will help you choose an alternative or process a refund.
Refund Process
- Refunds, if applicable, will be initiated once the returned product passes quality checks.
- Refunds will be credited to your original payment method within 7–10 business days (depending on your bank/payment provider).
- Shipping charges are non-refundable unless the return is due to a damaged or incorrect product sent by us.
How to Initiate a Return / Exchange
To request a return or exchange, please contact our customer support team with your order details. Our team will guide you through the process and arrange for a reverse pickup, if available in your area.
Contact Information
For any queries regarding returns and exchanges, you may contact us at:
info@slaintevie.com · WhatsApp us from the icon on the home page
Address
Gikaya International Pvt Ltd., 2nd Floor, Welldone Tech Park, 213 14, Badshahpur Sohna Rd Hwy, Sector 48, Gurugram, Haryana 122018
Contact
+91 93117 16006 info@slaintevie.comGikaya International Pvt Ltd., 2nd Floor, Welldone Tech Park, 213 14, Badshahpur Sohna Rd Hwy, Sector 48, Gurugram, Haryana 122018